Make a holiday training manual and hand out.  It is easy to prepare and provides for continuity of information. Schedule a quick early morning briefing to go over all points. Keep it short and to the point.

Manual should have:
• Store locations and phone numbers
• Hours of operation
• Meals and brake policy
• Phone use procedures
• Delivery policy procedures
• Sales goals
• Product information
• Order entry procedure
• Identify decision makers
• Expectations
• List of possible complaint scenarios