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Privacy Policy

Golden Rose Canada Inc. Privacy Policy

Welcome to www.goldenrose.com owned and managed by Golden Rose Canada Inc. ("Golden Rose"). Golden Rose products and services (collectively, "Products and Services") are offered and/or advertised by Golden Rose through web pages on our web site and are made available subject to this Privacy Policy. This statement discloses the privacy practices of Golden Rose. By using the Products and Services, you agree, without limitation or qualification, to be bound by this Privacy Policy.

We reserve the right to change this Statement and will provide notification of the change at least thirty (30) business days prior to the change taking effect.

Our Pledge To You

At Golden Rose we protect all the information that you as our business customers give to us. The information we request from you will enable us to provide you with the highest levels of personal service and quality. We will not disclose any personal information to any external company or person, except as described within this document, without a customer's informed consent unless we are required by law to disclose this information.

What information we collect from you

Golden Rose only collects Business Information that you voluntarily provide to us.

How we use your information

Golden Rose uses your Business Information for the purposes of responding to and processing your requests and to inform you about our products and services.  Any information that you provide is used strictly for business purposes.

Who we share your information with

Golden Rose will not share your Business Information withour prior consent.  With your consent, information will be shared with our authorized service providers that perform certain services or functions on our behalf or as required by law. Company does not sell or rent your Business Information to anyone.

Signing Up

Any information you provide on our website is treated as securely as through any other business channel. Our web site is protected by passwords to ensure that only you can access your information.

Information About You And Your Business

On all web site pages that collect Business Information, we specifically describe what information is required in order to provide you with the product or service you have requested.

Golden Rose collects Personal and/or Business Information when you:

  • Become a Golden Rose web site member
  • Complete a customer profile
  • Participate in a survey, contest, or sweepstakes
  • Contact our company
  • Are contacted by a Golden Rose Sales Representative to whom you voluntarily provide your information

Business Information

Customers can update their information at any time by logging into our web site and editing their information. Customers can view their updated profile to confirm their edits have been made.

Billing Information

All financial and billing information that we collect through our web site is used solely to check the qualifications of prospective customers and to bill for Services. This billing information is not used by Golden Rose for marketing or promotional purposes.

Use Of Your Information

Information collected on Website web site may be used to:

  • Register you as a Golden Rose member
  • Send marketing communications or surveys to you
  • Respond to your questions or suggestions
  • Improve the quality of your visit to our site

Except as we explicitly state at the time we request information, or as provided for in the web site Terms of Use, we do not disclose to any third-party the information provided. Other third parties, such as content providers, may provide content on our web site but they are not permitted to collect any information nor does Golden Rose share any user information with these parties.

Customer Data

Golden Rose customers will be using Website to host data and information ("Data"). Company will not review, share, distribute, print, or reference any such Data except as provided in the Website Terms of Use, or as may be required by law. Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or suspected violation of the Terms of Use, or as may be required by law. Of course, customers are responsible for maintaining the confidentiality and security of their user registration and password.

Visitor Information

Golden Rose may also collect certain information from visitors to and customers of our web site, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer the web site in order to constantly improve the quality of web site. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.

Cookies Use On Website

We also use "cookies" on our site. Cookies are small pieces of information that our server places on a visitor's computer hard drive to enable that person to use our site more easily. For example, we place a cookie on your computer when you log into Website to enable you to maintain your logged in status. Many web browsers are automatically set to accept cookies. You may change your browser settings to reject cookies or notify you when a cookie is about to be placed on your computer. Please note, however, that if you reject cookies, certain parts of our website may not operate.

Referral Information

If a customer elects to use our referral service for informing an associate about our site, we ask them for the associates name and email address. Golden Rose will automatically send the friend a one-time email inviting them to visit the site. Golden Rose does not store this information.

Website Newsletter

The Golden Rose e-mail newsletter provides regular updates and articles about Golden Rose products and special offers as well as industry trends you should be aware of. To sign up for this service, we ask that you provide us with the information requested. You may unsubscribe at any time by using the link provided on every newsletter.

Third-Party Sites

Our web site contains links to other web sites. Golden Rose is not responsible for the privacy practices or the content of these other web sites. Customers and visitors will need to check the policy statement of these others web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.

Correcting & Updating Your Information And Opt-Out Policy

If customers need to update or change registration information they may do so by editing the user or organization record. To update information or to discontinue the Service log on to the web site and select Personal Information within the Configuration Section.

If, at any time after registering for information or ordering Services, you change your mind about receiving information from us or about sharing your information with third parties, you may change your preferences by changing your Information within the Configuration Section of our web site.

Information Use

Brochures & Marketing Materials

  • We use your address information and details about your personal preferences to mail you selected Golden Rose brochures & marketing materials. If at any point you wish to have your name removed from our mailing list, please contact us at info@goldenrose.com.  Golden Rose does not distribute your information to other companies without your consent.

Research

  • From time to time Golden Rose will retain the assistance of external service organizations to help us understand our clients and any trends in our industry. With your consent, we may disclose some of your personal information to those companies solely for the purpose of conducting research and analysis on behalf of Golden Rose. We use contractual and other means to protect your information while our agents are processing it. We are always interested in how our customers heard about Website or Company. We may ask you for information about how you heard about us and what types of media you watch and read. We gather this information to enable us to understand which marketing and advertising tools are most effective for our business.

Does Golden Rose collect any other information about visitors to the website?

  • We constantly seek to improve our website and online services we offer. As part of these efforts, we collect and analyze certain information about visitors to our website. This data includes (but is not limited to) domain and/or web browser information. We may track which website you visited before arriving at our site and the website you link to when you leave www.goldenrose.com. We may also keep a record of which pages you visit on our site and how long you spend on each page.  This information is kept secure and confidential and is not used for any other purpose than internal research.

Complaints

If you feel that Golden Rose has not complied with this Privacy Policy or if you are otherwise concerned with Golden Rose's personal information practices, then you may file a complaint by sending an Email to info@goldenrose.com. Complaints or requests for information shall be the object of an investigation or response within 30 business days. If the complaint is justified, Company will take the appropriate measures to address the complaint, including access to the requested information, by proceeding with rectification or, as the case may be, by amending its Policy and practices.

 

 

Last Updated August 30, 2006




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